Nobody likes dealing with updates, but moreover, no one likes getting the notifications calling the users to update their apps constantly. But this latest update from Samsung has proven to be something different. The Software update came about early in April of 2020 and has since caused some users to brick their phones and make them basically unusable. While the update was supposed to improve the security issues it seems to have some major bugs as well. For the Galaxy M31 users, the update caused the phones to freeze, while Galaxy A70 Android 10 users were facing similar issues as well. 

Who is experiencing this glitch

According to the users, the handset ends up freeing up when attempting to install the update and this has been widely reported from users all around the world. The problem with glitches like these when performing an update is that you can’t even access the reload button to try and fix the problem. This leaves the users stuck with their phones bricked and with no one there to explain why this is happening. 

This is a very big issue, even if it doesn’t sound like it. Especially for those who like playing games on their phones, or those who usually stream on their mobile devices. The updates may interfere greatly with these apps and lock you out in the most crucial time. What makes this situation worse is that for those who don’t manage to get their phone back to normal, they can’t even access regular service centers. Due to coronavirus, most of the service centers are closed in most cities and this means that these people are stuck with a frozen phone for the duration of their lockdown unless they figure something else out. 

Why this matters

For those who depend on their phone for entertainment, gaming, and shopping this is a huge deal breaker and interference. Samsung may try to fix this later one but since virtually no company is working the way they used to, the fix seems to be far into the future. 

Updates like these can greatly damage the day to day experience of users on their phones. For those who play interactive games with other teams, this means that you will be locked out suddenly, with no way to log back in. This is even worse in came of gambling games because you could potentially lose your winnings because of the glitch in the update. If you are a part of some casino online games, you could ruin the game for yourself and everyone involved. All in all, updates that go wrong are actually way worse than any other type of phone malfunction that could damage the user experience. With an update like this, there are no clear instructions as to what the user should do to get back to normal.

Another important thing to consider is that this is the type of update that one simply can’t ignore. Even those who already know about the problem and have one of the models that seem to be most vulnerable to this glitch have to eventually install the update. While the upside of this is that the apps can update without extra effort, it actually takes away the power from the owner. The same thing that can happen when an update shuts down your phone can happen when an update starts going on while you’re right in the middle of something. Even before this glitch with an update happened many people were already talking about it. 

Some have reported that downloading the previous version of the software from a third party website has worked but this is not a full-proof plan and can actually lead to some more complications. We aren’t sure what causes this quite yet and Samsung hasn’t made any official statements about this or any concrete plan of action but the fact remains that the new update has done more harm than good with many users. For those who can’t fix their phones right away this means that on top of everything that is going on in the world right now, they can’t even access their phones properly.

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