F1 Info Solutions & Services Private Limited, a subsidiary of Flipkart, has announced its collaboration with Google to offer end-to-end after-sales service support for Google Pixel mobile phones in India. This service will be provided through a centralized repair center in Noida and 28 walk-in service centers located across 27 cities in the country (Store locator).
F1 Info Solutions & Services to provide End-to-End After-Sales Service Support for Google Pixel Mobile Phones in India
Customers visiting the walk-in service centers can have simple issues resolved or receive information about their Pixel devices’ features. If a physical repair is required, the device will be securely packed and sent to the centralized repair center in Noida. Throughout the process, F1 Services will maintain communication with the user until their device is repaired and returned to the center.
F1 Services has invested in training and building a skilled team of technicians, who have received training from Google experts specifically for servicing Google Pixel phones. This collaboration aims to address the challenges faced by customers regarding after-sales service, providing a comprehensive and customer-centric network.
Dr. Nipun Sharma, CEO at Jeeves Consumer and F1 Info Solutions & Service, Flipkart Group, expressed his delight at being chosen by Google Pixel as their customer care service provider. He emphasized F1 Services’ commitment to delivering exceptional after-sales services and enhancing the overall customer experience. F1 Services offers a wide range of after-sales solutions, including repair, maintenance, installation, demo, and value-added services, spanning over 40 product categories.
Buy Pixel phones here: https://amzn.to/3oYtOTi
