ASUS India has appointed actor Raghav Juyal as its brand ambassador in India. The first campaign promotes ASUS Accessories and a Free Doorstep Replacement service, meant for customers who live far from a service centre.
The campaign reel was released on October 12, 2026, on ASUS India’s and the actor’s social media accounts. Here is how the service works, which products are eligible and what is not yet clear. See more on our ASUS India tag page, and the brand at ASUS India.
ASUS Free Doorstep Replacement: Key Facts
| Item | Detail |
|---|---|
| Brand ambassador | Raghav Juyal |
| Campaign | ASUS Accessories and Free Doorstep Replacement service |
| Service | Free doorstep pick-up and replacement or return, subject to warranty and service criteria |
| Who it is for | Customers who do not live near an ASUS service centre |
| Eligible products | Wireless and Bluetooth mice, Marshmallow wireless keyboards, backpacks, adapters and GaN chargers, docks and dongles |
| Eligibility checks | Product type, warranty status, serial number and serviceable PIN code |
| Where to buy | ASUS E-shop, ASUS Exclusive Stores, multi-brand retailers |
| Accessory prices | From Rs 650 |
How the Service Works
If an eligible accessory fails while under warranty, customers can request a free pick-up from their door, followed by a replacement or return depending on the warranty and service criteria. This saves a trip to a service centre, which can be a real problem in smaller towns. Customers check eligibility on the ASUS Accessories Doorstep Replacement website, where the product type, warranty status, serial number and PIN code are verified.
Which Products Are Covered?
The service covers a wide set of accessories: wireless and Bluetooth mice, Marshmallow wireless keyboards, backpacks, adapters and GaN chargers, and docks and dongles. These are designed for work, entertainment, creativity and gaming. Laptops and phones are not part of this offer according to the source.
Why Raghav Juyal?
ASUS says the actor’s energy and relatability fit the brand’s push to reach a younger audience. Paramjeet Singh, Product and Marketing Head for Consumer PC and Gaming at ASUS India, said the campaign aims to make owning ASUS technology simpler and worry-free after purchase. Raghav Juyal said the doorstep replacement service makes getting a replacement much easier, since customers do not need to visit a service centre.
Why After-Sales Service Matters
For many Indian buyers, the main worry about electronics is not the purchase but what happens when something breaks. Free pick-up and replacement removes a big hassle, especially for low-cost items where travelling to a service centre costs more than the product. Brands that make this easy can build trust, and the campaign is a way to promote that confidence along with a new face.
What Is Not Confirmed
The source does not say how long the service or the ambassador deal will last, how long replacements take or whether pick-up fees apply outside warranty. Eligibility depends on warranty and PIN code serviceability, so the service may not cover every area. Read the terms on the official site before relying on it. The background on the company is on Wikipedia.
Quick Answers
Who is ASUS India's brand ambassador?
ASUS India appointed actor Raghav Juyal as its brand ambassador.
How does ASUS doorstep replacement work?
For an eligible accessory under warranty, customers can request free doorstep pick-up, followed by a replacement or return subject to the warranty and service criteria. Eligibility checks include product type, warranty status, serial number and PIN code.
Which accessories are covered by ASUS doorstep replacement?
The service covers wireless and Bluetooth mice, Marshmallow wireless keyboards, backpacks, adapters and GaN chargers, docks and dongles. Laptops and phones are not included.
How much do ASUS accessories cost?
Accessory prices start at Rs 650.
Details in launch reports, press releases and social posts can change as companies update their official pages, so please treat the figures above as reported at the time of writing. Prices, offers and availability may differ by seller and time of purchase. Check the official pages linked here before you buy or plan around anything mentioned, and we will update this article if new or corrected information arrives.
