The Food Safety and Standards Authority of India (FSSAI) has issued a groundbreaking directive requiring all Food Business Operators (FBOs) across India to display QR codes linked to the Food Safety Connect app at their premises. This advisory was issued on July 25, 2025, marking a significant shift toward digital transparency in India’s food safety ecosystem.
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FSSAI From Scan-and-Pay to Scan-and-Complain
In a nationwide advisory, all FBOs have been asked to display QR codes in their premises, transforming how consumers interact with food safety monitoring. The development represents a major leap from traditional complaint mechanisms to instant digital reporting, empowering customers to take immediate action against food safety violations.
| FSSAI QR Code Mandate Details | Information |
|---|---|
| Advisory Date | July 25, 2025 |
| Applicable To | All Food Business Operators |
| Display Location | Customer-visible areas (entrances) |
| App Name | Food Safety Connect |
| Purpose | Consumer empowerment & complaint reporting |
| Digital Integration | Websites & food delivery platforms |
Comprehensive Coverage Across Food Establishments
The advisory applies to all food service establishments, including restaurants, dhabas, cafes, and eateries. FBOs are now required to display their license or registration copy, which contains the QR code, in areas easily visible to customers, such as entrances and customer waiting areas.
The mandate affects food businesses of all sizes, from small roadside vendors to large restaurant chains, ensuring uniform implementation of digital food safety measures across the country.
Digital Platform Integration Requirements
FSSAI has also directed FBOs to incorporate the QR code into their digital platforms, including websites and food delivery channels, wherever applicable. This comprehensive approach ensures that both physical and online food ordering customers have access to the same safety reporting mechanisms.
The integration with food delivery platforms like Zomato, Swiggy, and others will make food safety information accessible to millions of online food consumers across India.
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Empowering Consumer Vigilance
The Food Safety Connect app allows consumers to lodge complaints directly about food safety violations, hygiene issues, or suspicious food quality. By scanning the QR code, customers can access a direct channel to report concerns to FSSAI authorities, creating a real-time monitoring system.
This initiative represents a significant step toward democratizing food safety oversight, enabling every consumer to become a food safety inspector and contribute to public health protection.
Implementation Timeline and Compliance
In a major decision to ensure public health and food safety, it is now mandatory for all food establishments, irrespective of their size, not only in Hyderabad but across the State and country to display their QR code food licenses in areas that can be easily spotted by customers.
The mandate takes effect immediately, with FSSAI expecting full compliance from all registered food businesses within the stipulated timeframe.
Technology-Driven Food Safety Revolution
This advisory is meant to improve food safety and make people more aware of it by encouraging food businesses to use digital tools to help consumers across India. The move represents FSSAI’s commitment to leveraging technology for better public health outcomes.
The QR code system creates a direct link between consumers and regulatory authorities, bypassing traditional bureaucratic channels and enabling faster response to food safety issues.
Impact on Food Business Operations
Food establishments must ensure that their FSSAI license/registration certificates are prominently displayed with clear QR codes. This transparency requirement may initially require operational adjustments but ultimately builds consumer trust and business credibility.
The mandate also encourages FBOs to maintain higher food safety standards, knowing that customers have immediate access to complaint mechanisms.
Future of Food Safety Monitoring
This initiative signals FSSAI’s vision for a digitally-enabled food safety ecosystem where consumers, businesses, and regulators work collaboratively to ensure food safety standards. The success of this program could lead to additional digital innovations in food safety monitoring and enforcement.
For more food safety updates and regulatory information, visit FSSAI Official Website and stay connected with Technosports for the latest health and consumer protection coverage.
Frequently Asked Questions
Q: What exactly does the FSSAI QR code mandate require from food businesses?
A: The FSSAI mandate, issued on July 25, 2025, requires all Food Business Operators (FBOs) including restaurants, dhabas, cafes, and eateries to display their FSSAI license/registration certificate with a QR code linked to the Food Safety Connect app in customer-visible areas like entrances. They must also integrate these QR codes into their digital platforms and food delivery channels.
Q: How does the Food Safety Connect app QR code benefit consumers?
A: The QR code provides consumers with direct access to the Food Safety Connect app, allowing them to instantly lodge complaints about food safety violations, hygiene issues, or food quality concerns. This creates a real-time monitoring system that empowers every consumer to contribute to food safety oversight and enables faster response from FSSAI authorities compared to traditional complaint mechanisms.
