The online deliveries got relaxation earlier this month. So, the green stuff delivering platforms like BigBasket is coming to the field again. Some are also bringing improvements with them. BigBasket is one of them. It includes a voice assistant to its mobile app.
No doubt, they are very much focused to make their app more user friendly and they should be. The new addition not only takes voice inputs but also speaks out feedbacks. You can find a round-shaped floating button at the bottom right of the app screen labeled with ‘Talk’. You need to tap on it to activate.
The BigBasket app had the google voice typing feature included before. Now, they are trying something better. The partnership with Slang Lab, an Indian Startup, just makes it done.
By activating the voice assistant you can search for the items. But you can’t add them to the basket by only saying it. You have to do it yourself manually. After taking all items you need to the basket, you can directly jump to the check out page by commanding to the assistant. Pretty much handy, right?
At present, the assistant can communicate in five languages and those are English, Hindi, Tamil, Kannada, and Malayalam. The searching algorithm is good enough. Using this feature, in the future, the company can analyze how its users are searching in the app and which product. The data will help to improve users’ app experience further too.
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