31.7 C

Overwatch 2: Here’s how Blizzard is planning to address customer complaints

A community manager for Overwatch 2 posted a status update on the game’s official forums. The article covers some of the players’ top complaints regarding the game’s turbulent launch and explains how Blizzard plans to remedy these complaints.

The post started out by addressing the SMS requirement for Overwatch 2. All Overwatch 2 players had to connect their phones to their Battle.net accounts prior to the update in an effort to hold people more accountable for cheating or other criminal behaviour. But after numerous players voiced their dissatisfaction with the system and blasted it for being exclusive, Blizzard has all but abandoned the rule for current players.

“The majority of our console community (players who already had Overwatch connected to their Battle.net account, including any console player who has played since June 9, 2021) no longer need to meet SMS Protect requirements,” Blizzard wrote. “Any PC player who ever played the original Overwatch has this requirement removed.”

Blizzard has reaffirmed that your skins and other cosmetics are not lost for those who are experiencing problems with the merger of their accounts (including those whose Overwatch collections did not successfully transfer to Overwatch 2) and they are working to fix the problem. Thankfully, the database improvements from yesterday ought to hasten the procedure.

- Advertisement -TechnoSports-Ad

After addressing a few more bugs, the article thanks players for their patience and cautions them that matchmaking delays might increase.

“We understand that the launch experience has been frustrating for many people in our community. We deeply appreciate your patience and thank you for your support, and we are laser focused on improving the Overwatch 2 experience for all players.”

Also Read:


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.




Related Stories

More from author

Garena Free Fire Max: Fresh Codes You Can Redeem on 21st May 2024 [Booyah]

Redeemable codes for Garena Free Fire Max can be used to win virtual goods like weapons, diamonds, skins, and more. There are capital letters...

Garena Free Fire MAX Redeem Codes Updates: Here are the Booyah Codes for May 21, 2024

The 111 Dots Studio, has officially updated the Garena Free Fire MAX redeem codes on the website - reward.ff.garena.com - for today. If you...

Garena Free Fire Redemption Codes: Free Fire Reward Codes for users on 21st May 2024

The Garena Free Fire redeem codes for today's rewards have already been made available, bringing with them a fresh and exciting selection of prizes...

FREE BGMI Redeem Codes as of 21st May 2024

BGMI Redeem codes: After the ban on PUBG Mobile, BGMI soon surged to prominence in India. Despite being banned last year, the multi-player battle...