The Indian government has reversed its decision requiring mandatory pre-installation of the Sanchar Saathi app on all new smartphones. The Department of Telecommunications (DoT) withdrew the directive on December 3, 2025, following massive voluntary adoption and widespread privacy concerns.
Table of Contents
Key Timeline and Statistics
| Event | Details |
|---|---|
| Original Directive | Mandatory pre-installation on new phones |
| Voluntary Downloads | 6+ lakh in 24 hours |
| Withdrawal Date | December 3, 2025 |
| App Purpose | Prevent cyber fraud |
| User Choice | Remains entirely voluntary |
Why the U-Turn?
The DoT reported that over 6 lakh users voluntarily downloaded Sanchar Saathi from Google Play Store and App Store within just 24 hours, demonstrating strong public awareness. This overwhelming response convinced authorities that mandatory pre-installation wasn’t necessary.
The government clarified its original intent was simply accelerating adoption rather than forcing usage. Privacy and data security remain top priorities, with app usage staying completely voluntary.
Privacy Concerns Sparked Backlash
The mandatory installation order triggered immediate opposition from multiple quarters. Political parties including Congress, AAP, and TMC, along with digital rights organizations like the Internet Freedom Foundation, raised alarm over potential privacy violations.
Critics argued that forced installation of government apps infringes on privacy rights protected under Article 21 of the Indian Constitution. Concerns about unnecessary surveillance resurfaced memories of the 2021 Pegasus spyware controversy.
Major smartphone manufacturers including Apple and Samsung reportedly expressed discomfort with the mandate and were considering international legal challenges.
What is Sanchar Saathi?
The Sanchar Saathi portal and app help citizens combat cyber fraud by tracking mobile connections registered under their name, blocking suspicious connections, and reporting lost or stolen phones. While the tool serves legitimate security purposes, the implementation method sparked the controversy.
For more updates on digital privacy regulations, this reversal highlights the delicate balance between security initiatives and fundamental rights. Learn more about DoT policies.
FAQs
Is Sanchar Saathi app still available for download?
Yes, users can voluntarily download it from Google Play Store and App Store.
Will new phones come with Sanchar Saathi pre-installed?
No, the government has withdrawn the mandatory pre-installation directive completely.
