In a groundbreaking development for the travel industry, Thomas Cook (India) Limited, a leading name in omnichannel travel services, along with its Group Company SOTC Travel, has introduced an innovative AI-powered platform designed to transform the way travelers plan and book their holidays. This state-of-the-art platform leverages the power of Artificial Intelligence and Deep Learning to deliver highly personalized travel experiences in record time.
Revolutionizing Travel: Thomas Cook India and SOTC Travel Launch AI-Powered Platform for Customized Holiday Planning
Streamlined Trip Planning in Under 10 Minutes
Traditionally, crafting a customized travel itinerary has been a time-consuming process, often taking between 48 to 72 hours. This involved coordinating with numerous suppliers for flights, hotels, local transportation, and attractions. Now, with the new AI platform, Thomas Cook India and SOTC Travel have reduced this cumbersome process to under 10 minutes, making holiday planning more efficient and user-friendly.
Advanced Features of the AI Platform
- Inspire Engine: This AI-driven feature provides suggestions that optimize both time and budget, aligned with customer interests.
- Swift Personalization: Users can build a tailored trip within minutes, thanks to intelligent recommendations that take into account individual preferences.
- Convenience and Flexibility: Travelers can curate their trips anytime, with the option to book recommended itineraries or modify every detail to suit their needs.
- Comprehensive Offerings: The platform includes theme-based destination rankings, predictive flight and hotel pricing, and activity scheduling to ensure a seamless travel experience.
Leadership Insights on the Future of Travel
Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited, emphasized the growing demand for personalized travel experiences among Indian consumers. He stated, “Extending our digital-first strategy, I am delighted to announce our AI-powered platform, to help customers plan their customised holidays, check availability and book – in real-time. This cutting-edge AI technology will transform how Indians plan their travel, and as travel pioneers, we continue to improve our customer experience.”
Echoing this enthusiasm, Mr. Daniel D’Souza, President & Country Head – Holidays, SOTC Travel, remarked, “We are excited to unveil our AI-powered platform to help customers plan their customised holidays in real time. This platform will ensure the delivery of real-time recommendations and optimize every aspect of trip planning – personalizing travel like never before. We believe that AI is the key to unlocking intuitive, efficient, and personalized experiences in this new age of travel, and we at SOTC are excited to lead the way.”
Conclusion
The launch of Thomas Cook India and SOTC Travel’s AI-powered platform marks a significant advancement in the travel sector, offering a seamless, personalized, and efficient way to plan holidays. As the travel industry embraces technology, this platform is set to redefine customer experiences, making travel planning a hassle-free and enjoyable process. With its innovative features and strategic vision, Thomas Cook India continues to lead the way in delivering exceptional travel solutions that cater to the evolving needs of modern travelers.
