ATM0
MUN0
BAR1
AVL0
BODO0
LILL0
FEY0
INT2
LAS2
SLB0
MAN0
ROMA2
VIL0
PSG4
BLK0
STK1
NZ
IND
UAE
OMA
Rennes
Olympiacos
WI-A
LIONS
AEK Athens
Real Madrid
Fenerbahce
Liverpool
Dortmund
Betis
FC Porto
Napoli
GAL2
VFB0
SHK0
SCP1
Newcastle0
Everton1
ASSAM135
KNTKA496/5 (117 ov)
MEGHA144
NAGA254 & 73/3 (25 ov)
TPURA268 & 54/4 (22 ov)
SAU118
BENG143
MAHA207/9 (79 ov)
ODSA
JHK258/5 (108 ov)
CHD49/3 (20 ov)
TN571/7d
CGR284
HYD275/9 (83 ov)
DELHI299/6 (90 ov)
SVCS266
GOA397
BIHAR107 & 63/3 (22 ov) (f/o)
GUJ534/9d
KER74/3 (23 ov)
HP153
RAJ78 & 297/4 (87 ov)
J & K149/0 (50.3 ov)
PONDI385
BAN
WI
AFG
ZIM
HH-W
MR-W
AS-W
BH-W
ST-W
PS-W
LUL98/2 (11.4/20 ov, target 98)
POA97/9
BIK174/3
JAB172/7 (20 ov, target 175)
CHR129/6
SPR131/5 (16.4/20 ov, target 130)
CHA0
BOL1
DER0
NOR3
POR1
SWA0
PNE1
SHU3
Lens
Como
PSV
Club Brugge
RB Leipzig
Man City
Deportivo2
Osasuna1
Atalanta0
Parma3
Lorient0
Brest2
Xiaomi has launched 10 Premium Service Centres across major Indian cities, redefining customer care with faster repairs, immersive experiences, and product demonstrations. Starting October 7, 2025, these centres set a new benchmark in after-sales service with plans to expand to 100 locations nationwide.
Table of Contents
Launch Cities & Details
| Category | Details |
|---|---|
| Launch Date | October 7, 2025 |
| Initial Cities | Bangalore, Hyderabad, Kochi (Oct 7) |
| Subsequent Cities | Chennai, Kolkata, Delhi, Jaipur, Mumbai, Pune, Ahmedabad |
| Repair Completion | 95% within 24 hours |
| Expansion Goal | 100 Premium Service Centres |
| Special Days | Xiaomi Days every Wednesday |
What Makes These Centres Premium?
Xiaomi’s Premium Service Centres go beyond traditional repairs, offering an elevated experience that combines welcoming ambience with cutting-edge service capabilities. The centres complete 95% of repairs within 24 hours, an improvement from the current 89% rate.
According to Counterpoint Research, Xiaomi ranks among top brands in service speed, with 52% of customer issues resolved within four hours. For repairs extending beyond two hours, standby handsets ensure uninterrupted connectivity.
Experience Hubs, Not Just Service Points
These centres function as holistic experience hubs where customers can:
- Explore and purchase Xiaomi products
- Receive personalized assistance from certified engineers
- Access free software upgrades during Xiaomi Days (Wednesdays)
- Enjoy paperless operations aligned with sustainability goals
- Participate in community-building initiatives
Customer Relationship Managers fluent in English, Hindi, and local languages provide accessible support, while advanced diagnostic tools and ready spare parts ensure accurate, efficient service.
Commitment to Inclusivity
In line with Xiaomi’s commitment to gender diversity, these centres feature women empowering the service operations. All staff undergo regular upskilling programs on the latest Xiaomi technologies, ensuring expert-level support.
Sudhin Mathur, Chief Operating Officer of Xiaomi India, emphasized the vision: “Launching these Premium Service Centres is a strategic step in deepening our connection and raising the bar for customer experience in India. It reflects our long-term commitment to be part of everyday life.”
Xiaomi Days Benefits
Every Wednesday, customers can enjoy exclusive perks including:
- Special service discounts
- Free software upgrades
- Priority repair services
- Product demonstrations
This initiative strengthens community engagement while providing tangible value to Xiaomi users.
Expansion Strategy
The 10 Premium Service Centres mark the beginning of an ambitious expansion to 100 locations pan-India, complementing Xiaomi’s extensive network that already serves every pin code across the country.
For more Xiaomi updates, visit Xiaomi’s official newsroom and TechnoSports.
