Healthcare’s administrative nightmare just got an AI solution! SuperDial has secured $15 million in Series A funding to scale its voice AI platform that automates the endless, expensive phone calls plaguing healthcare providers and billing companies.
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How SuperDial’s AI Transforms Healthcare Operations
The company’s AI agents handle the most frustrating tasks in healthcare administration—navigating phone trees, waiting on hold, and conducting live conversations with insurance representatives. This isn’t just automation; it’s liberation for overworked healthcare teams.
| Feature | Impact |
|---|---|
| Cost Savings | Up to 3x per call |
| Productivity Boost | 4x gains for billing teams |
| Call Volume | Tens of thousands weekly |
| Integration | EHR and system compatibility |
| Tasks Automated | Benefits verification, prior auth, claims follow-up |
| Compliance | HIPAA and SOC2 Type 2 certified |
Founded by Stanford computer science graduates Sam Schwager and Harrison Caruthers, SuperDial emerged from real pain points. After building a healthcare billing company that burned thousands of hours on repetitive payer calls, they recognized the automation opportunity.
“The timing is perfect for us to tackle this problem at scale,” explains CEO Sam Schwager. The $150 billion U.S. Revenue Cycle Management market still relies heavily on manual processes that can consume over an hour per call.
The funding round, led by SignalFire with participation from Slow Ventures, BoxGroup, and Scrub Capital, includes $3 million in venture debt. This marks one of SignalFire’s first investments from their new $1 billion applied AI fund.
Real-world results speak volumes. At West Coast Dental, SuperDial now handles over 10,000 monthly calls for claim status checks—a process that previously created a 70,000-claim backlog and would have required five new hires. The healthcare technology solution has dramatically reduced accounts receivable days while providing real-time claims visibility.
The platform’s hybrid approach ensures reliability: when AI agents can’t complete a call, human specialists step in, continuously improving the system. This AI-human collaboration model represents the future of healthcare administration.
SuperDial’s acquisition of MajorBoost earlier this year strengthened their technical capabilities in navigating complex insurer workflows. With seven-figure revenue since launching in late 2023, the company is positioned to lead the automation revolution in healthcare.
“SuperDial isn’t just automating phone calls—they’re building the connective tissue for how the healthcare ecosystem will communicate in the future,” notes Yuanling Yuan, Partner at SignalFire.
Looking ahead, SuperDial envisions an agent-powered future where healthcare organizations communicate seamlessly, AI-to-AI. For more information, visit SuperDial‘s website.
FAQs
What types of healthcare calls can SuperDial automate?
Benefits verification, prior authorization, claims follow-up, and credentialing calls with insurance companies.
How does SuperDial ensure call completion when AI fails?
A human call center team steps in when AI agents can’t complete tasks, ensuring reliable outcomes.
