Kunal Kamra slammed Ola CEO Bhavish Aggarwal
Comedian Kunal Kamra has once again taken to social media to criticize Ola Electric and its CEO, Bhavish Aggarwal, over the company’s handling of customer complaints and the absence of a clear refund policy. Kamra, who has been vocal about his dissatisfaction with the company’s customer service, particularly regarding its electric scooters, used X (formerly Twitter) as the platform to voice his concerns.
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Kamra’s primary issue revolves around the fact that Ola Electric has yet to announce a definitive plan to address customer grievances, such as providing refunds for unsatisfied customers. In a recent post, Kamra wrote, “Ola Electric hasn’t disclosed any plan to issue refunds or put an end date to current customer complaints. We don’t even know if there is a plan.”
This public critique didn’t stop there. Kamra further took a jab at Aggarwal, calling for transparency from the CEO while humorously insisting that the solution should not involve him being employed by Ola. He wrote, “All I can do is let @bhash [Bhavish Aggarwal] know that he has to put out a public plan which doesn’t include employing me.”
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The Heated Exchange Between Kunal Kamra and Aggarwal
The tension between Kamra and Aggarwal has been brewing for a while. The back-and-forth initially began when Kamra posted a picture of several Ola electric scooters parked outside what appeared to be an Ola store. Kamra’s tweet implied that Ola was not doing enough to solve the problems associated with their electric scooters.
Aggarwal didn’t take the comment lightly and fired back with a sarcastic response, suggesting that if Kamra was so concerned, he should join the company and help out. “If you’re so concerned, come help. If not, shut up and let us fix real customer issues,” Aggarwal remarked.
Kamra, however, was undeterred by the CEO’s response. He pressed on, demanding accountability and suggesting that instead of engaging in personal attacks, Aggarwal should focus on providing refunds to dissatisfied customers. “Can you give a total refund to anyone who wants to return their OLA EV & who’s purchased it in the last 4 months?” Kamra questioned.
He added that he didn’t want Aggarwal’s money but was instead calling for accountability for customers who might have struggled with substandard service. “I don’t need your money, people not being able to get to their workplace need your accountability,” Kamra said, urging Aggarwal to show genuine concern for his customers.
Bhavish Aggarwal Receives Backlash
While Kamra’s remarks were largely well-received, Aggarwal faced significant criticism for his handling of the situation. Many social media users labeled his responses as arrogant and unprofessional, with some expressing concern about how his attitude might reflect Ola’s overall approach to customer service. One user commented, “Super cringe, can only imagine how badly customer service behaves with individuals, if this is how top management reacts to criticism.”
Another user pointed out that Ola’s CEO should take responsibility for the company’s shortcomings, rather than engaging in public spats with celebrities. “Kamra didn’t take your customers’ money and deliver substandard service. You did that. Take some accountability instead of shamelessly fighting on Twitter,” the user added.
Aggarwal’s combative attitude during this online exchange has sparked a larger conversation about the importance of customer service and corporate accountability, particularly for high-profile companies like Ola Electric, which have a large customer base and an increasing presence in the electric vehicle market.
Read More: Ola Electric S1 scooter range now starts at Rs 49,999 for Diwali sale
FAQs
What is Kunal Kamra criticizing Ola Electric for?
Kunal Kamra is criticizing Ola Electric for not addressing customer complaints adequately and for not providing a clear refund policy for dissatisfied customers.
2. What sparked the heated exchange between Kunal Kamra and Bhavish Aggarwal?
The exchange started when Kamra pointed out the issues with Ola electric scooters, which led to a sarcastic response from Bhavish Aggarwal, suggesting Kamra should help fix the problem or stay quiet.
What is Kunal Kamra’s recent stand-up comedy show or special?
Kunal Kamra recently performed in his comedy show So Called Comedian, where he covers a range of topics, including politics and social issues, with his signature satirical style. This show has gained attention due to his bold approach, often addressing topics that others avoid. Kamra’s humor and commentary continue to engage his audience, particularly those who enjoy thought-provoking comedy.
Has Kunal Kamra been involved in any controversies lately?
Yes, Kunal Kamra often finds himself at the center of discussions due to his outspoken nature. Recently, he faced controversies surrounding his social media posts, where he openly criticizes political and social figures, which has led to mixed responses from the public. Known for addressing contentious issues, Kamra’s content frequently ignites debates, making him a prominent figure in Indian comedy and social commentary.
