The game will no longer work with devices running Android 4.4 or iOS 10 and older versions, according to a notice posted on the official BGMI Discord channel. The decision to upgrade Helpshift was taken in order to improve both the customer support and gaming experiences.
BGMI to not support these Android and ios devices after Update 3.1 details
Additionally, the release date of the 3.1 Update has been postponed. For the inconvenience, Krafton expressed regret.
Even while the Helpshift update is cited in the statement as the cause of the support termination, it’s crucial to see the wider picture. Compared to prior versions, newer iOS and Android versions have numerous benefits. These consist of enhanced compatibility with contemporary games, enhanced security, and greater performance. In order to focus on making the game more player-friendly and ensuring a more seamless gameplay experience, Krafton has decided to discontinue support for earlier operating systems.
Most BGMI gamers, of course, are probably already using gadgets that can run the updated Helpshift. A more recent hardware is required to manage a game as demanding as BGMI. In addition, most users gradually upgrade their phones.