OnePlus is revolutionizing customer service in India with its expanded doorstep pickup and drop service now covering over 19,000 pincodes nationwide. This massive expansion, backed by a ₹6,000 crore investment under Project Starlight, brings premium after-sales support directly to customers’ homes across tier 2 and tier 3 cities.
Table of Contents
OnePlus Service Expansion Overview
| Service Feature | Coverage Details |
|---|---|
| Doorstep Service | 19,000+ pincodes nationwide |
| Service Centers | 50% growth in past year |
| Investment | ₹6,000 crore over 3 years |
| Service Camp | June 20-30, 2025 |
| Free Health Check | All OnePlus smartphones |
| Future Expansion | 28 states, 400+ cities |
Multi-Channel Support Under Project Starlight
The enhanced customer service ecosystem offers multiple touchpoints for assistance, including dedicated call centers, real-time live chat, verified WhatsApp support, and email-based service channels. This comprehensive approach ensures users can access help through their preferred communication method.
Free Service Camp Running Till June 30
OnePlus is currently hosting its first-ever Service Camp from June 20-30, 2025, offering free device health checks and software updates for all OnePlus smartphones. Out-of-warranty devices can enjoy zero service charges on select repairs, making premium service accessible to all users.
“Delivering a truly premium experience goes beyond the product itself; it lies in how we support and stand by our community at every step,” says Robin Liu, CEO of OnePlus India. The company’s service network has grown by over 50% in the past year alone.
For comprehensive smartphone service comparisons and tips, check our mobile service guide on TechnoSports. The after-sales service landscape is becoming increasingly competitive with these expansions.
Visit OnePlus India for complete service details and to locate your nearest service center or schedule doorstep pickup. The ambitious expansion plan targets coverage across 28 states and over 400 cities within the next 3-5 years, positioning OnePlus as a service leader in the Indian smartphone market.
FAQs
Is the doorstep pickup and drop service completely free?
Yes, OnePlus offers completely free pickup and drop service across all 19,000+ covered pincodes.
Can I get my out-of-warranty OnePlus device serviced during the Service Camp?
Yes, out-of-warranty devices qualify for zero service charges on select repairs during the June 20-30 camp.
