Samsung offers various Samsung Care+ insurance plans, some with different coverage levels and prices depending on the region. One of these plans is the “Samsung Care+ with Theft and Loss” plan, which will reportedly come with an offer for a free screen replacement starting next year. Here are the essential details of this offer as well as which devices may not be eligible. This is worth noting because if you end up needing to replace your screen and don’t have coverage for it, you’ll be happy you bought the extra plan warranty.
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Samsung Care+ with Theft and Loss to Include Free Screen Replacements for Galaxy Phones in 2025
Just to be clear, the free screen replacement benefit applies only to the “Samsung Care+ with Theft and Loss” plan. Users with different Samsung Care+ plans will not be eligible. It is important to note that this offer likely does not cover the Samsung Galaxy Z Fold and Z Flip series. While Samsung does not explicitly mention this, an email sent to Samsung Care+ members notes that the offer applies only to damages affecting the front screen and back glass. The email, as reported by 9to5Google, refers to the promotion as “ZERO DOLLAR SCREEN REPAIRS.” Members of the Theft and Loss plan can receive free screen repairs through Mail-In Repair, Walk-In Repair, or by visiting a nearby Samsung Service Center.
How to get free screen replacement with Samsung Care+
Starting in January 2025, the offer will be automatically applied to eligible existing Care+ subscriber accounts. Customers can register for Samsung Care+ on Samsung’s official website within 60 days of device purchase. You’re prompted to provide the Galaxy device’s 15-digit IMEI number, its purchase date, and the name of the country. Filing a claim is straightforward enough — users also have to describe the problem, pay any necessary service fees, and wait for the screen to be repaired or replaced.
Zero Dollar Screen Repairs are an extension of the Samsung Care+ experience. Otherwise, you would pay $29 (roughly ₹2,462) in the U.S. for a screen replacement along with the costs for the screen. We will announce more information on service charges and details for India when possible.
FAQs
Who is eligible for the free screen replacement offer?
The offer is available to Samsung Care+ with Theft and Loss plan subscribers.
Are Galaxy Z Fold and Z Flip devices eligible?
No, the Z Fold and Z Flip series are not eligible for the free screen replacement.
