ZEROBASEONE’s Park Gun-wook has issued a heartfelt apology following a chaotic Polaroid lottery event. Fans slammed the process for lacking transparency and fairness, sparking a viral social media firestorm.

Gun-wook took full accountability, promising better management moving forward. While ZEROSEs remain divided, his sincere response aims to mend the rift.

Will the agency step up to protect their stars?