Samsung, India’s leading consumer electronics brand, is thrilled to announce the grand opening of its largest Experience Store at DLF CyberHub in Gurugram. This vibrant hub, renowned for its eclectic mix of entertainment, lifestyle, and commerce, now hosts a sprawling 3,000 sq. ft. space where technology enthusiasts can dive into Samsung’s cutting-edge mobile and connected technology offerings.
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Samsung Opens Its Largest Experience Store in Gurugram at DLF CyberHub, Redefining Customer Engagement with Next-Gen Technology
A Tech Haven in the Heart of Gurugram
Strategically located in one of Gurugram’s most bustling and accessible areas, the new Samsung Experience Store is designed to cater to the city’s tech-savvy and innovation-driven community. Visitors can engage with Samsung’s flagship smartphones, wearables, audio devices, and the SmartThings ecosystem in thoughtfully curated immersive zones. This hands-on interaction allows consumers to explore the latest innovations in a dynamic and engaging environment.
Personalized Customer Engagement
The store emphasizes personalized customer engagement, with dedicated experts on hand to guide visitors through Samsung’s latest products. These experts help customers discover tailored solutions that meet their lifestyle needs, ensuring a unique and personalized shopping experience.
Sumit Walia, Vice President of D2C Business at Samsung India, shares, “Our new Experience Store at DLF CyberHub marks a significant step in Samsung’s journey to bring innovative, seamlessly-integrated technology closer to consumers. This store is more than a retail space; it offers a glimpse into the future of connected living, where our SmartThings ecosystem and mobile experiences converge to improve everyday life.”
Seamless Omni-Channel Experience
Samsung’s new Experience Store is a seamless blend of the physical and digital worlds. With a full omni-channel experience, customers can effortlessly transition between browsing in-store and purchasing online through Samsung’s Store+ platform. Whether in-store or online, consumers have access to over 1,200 Samsung products, ranging from mobiles and Smart TVs to refrigerators and beyond, all available for home delivery.
Engaging Workshops and After-Sales Services
Taking customer engagement a step further, Samsung introduces its ‘Learn @ Samsung’ initiative, offering workshops designed for AI education. These workshops cover topics that align with consumer interests, such as doodling, photography, fitness, and productivity. Additionally, the new Experience Store provides after-sales service for smartphones and the convenience of booking home service calls for all consumer electronics needs.
Exclusive Offers for Early Visitors
To celebrate the opening, Samsung is rolling out special offers for early visitors. Enjoy the Galaxy Fit3 at just INR 1,999 on select Galaxy purchases and earn double SmartClub points on all transactions. These exclusive deals add even more value to the immersive experience awaiting customers at DLF CyberHub.
Samsung invites all tech enthusiasts, shoppers, and innovators to visit the new Experience Store and explore the best in mobile technology, connected solutions, and personalized services—all designed to deliver a premium, future-forward experience. Don’t miss the opportunity to be part of this exciting journey into the future of technology.
