Samsung Galaxy Z Flip 3 logs will help Samsung to determine Warranty

Foldable phones are fragile, and we are all aware of that. However, Samsung has gone the extra mile and has taken extra precautions against false warranty claims since they are still a thing. As it turns out, the Galaxy Z Flip 3 is logging all acceleration-based free-fall events. Samsung engineers can look into these logs when a customer wants to file a claim. This data can help the engineers determine if the damage should be or should not be covered in the warranty.

At least a couple of Galaxy Z Flip 3 users have reportedly confirmed that the engineers at authorized Samsung service centers are checking the free-fall logs of the device before repairing it (via SamMobile). The first user had their foldable’s inner screen cracked along the hinge. The engineers determined that the phone had dropped from dangerous heights at least three times. The last drop was ten hours before the crack started appearing.

For example, when a Galaxy Z Flip 3 user takes their phone in for service, Samsung will use the accelerometer log to determine if the damage is under warranty. Thus, necessary reasons for paid or free repair will be presented.

Samsung engineers will be able to detect how many meters the Z Flip 3 sent for repair has fallen, with free-fall control based on accelerometer data records. If the phone fell more than 1 meter away, unfortunately, the company will not be able to repair the device for free.

False warranty claims are not unknown. It happens many times that users drop their phone and something inside gets broken. And if there aren’t any major dents or marks on the outside, they may go on to claim a warranty to get the phone repaired for free. Samsung is now taking some precautionary measures against this practice. By logging the free-fall data of the device, the company can tell exactly when the user had dropped it.

Also Read:

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.

More like this

Samsung Bespoke AI Laundry Vented Combo: Revolutionizing Home Laundry in 2025

Samsung Bespoke AI Laundry Vented Combo: Revolutionizing Home Laundry...

Laundry day. Those two words often trigger a collective groan from households everywhere. The sorting, the washing,...
Samsung Smart Refrigerator: The Future of Kitchen Technology with AI and Screens

Samsung Smart Refrigerator: The Future of Kitchen Technology with...

In a world where our phones, cars, and even doorbells are getting smarter, Samsung is making sure...
Galaxy S25

Galaxy S25’s First-Month Sales Skyrocket by 3x Compared to...

Galaxy S25: Samsung’s latest flagship smartphone, the Galaxy S25 series, has smashed records in its first month...
Samsung AI Laundry Revolution: Introducing the Bespoke AI Home System

Samsung AI Laundry Revolution: Introducing the Bespoke AI Home...

Samsung AI Laundry Revolution: It’s Monday morning. The weekend was a blur of soccer games, backyard barbecues,...

Samsung Galaxy XCover 7 Pro Clears FCC, Launch Imminent

Samsung’s rugged Galaxy XCover 7 Pro, identified by model numbers SM-G766U and SM-G766U1, has received FCC certification,...

LATEST NEWS

Shikhar Dhawan Honours The Winners At National Poker Series India’s Award Ceremony ‘Night of Glory’

Record-breaking numbers with more than six lakh (600,000+) entries and 573 medal winners National Poker Champion Showdown will be the next big event in April National...

BCCI Announces Fixtures for Team India International Home Season 2025: Guwahati Set for Historic First Test Match

The Board of Control for Cricket in India (BCCI) has officially unveiled the fixtures for Team India's international home season 2025-26. The upcoming season...

Viktor Gyokeres: Arsenal Intensify Pursuit of Man Utd Target After Sporting Director Appointment

Arsenal have ramped up their interest in Sporting CP striker Viktor Gyokeres as they prepare for a crucial summer transfer window. The Gunners have...

Copa del Rey 2024-25 Semi-final: Torres Fires Barcelona Into Clásico Copa del Rey Final With Gritty Win Over Atlético

For the first time in over a decade, the Copa del Rey will witness a Clásico final as Barcelona edged past Atlético Madrid in...

Featured