Need to repair your OnePlus smartphone, earbuds, or smartwatch? Finding a reliable service center shouldn’t be stressful. Whether you’re dealing with a cracked screen, battery issues, software glitches, or warranty claims, OnePlus operates an extensive network of authorized service centers across India, making device repairs convenient and hassle-free.
This comprehensive guide covers everything you need to know about OnePlus service centers—from customer care numbers to locations across major cities, along with what to expect during your service visit.
Table of Contents
Quick Reference: OnePlus Customer Support Contact Details
| Support Type | Contact Information | Availability | Purpose |
|---|---|---|---|
| Customer Support Hotline | 1800 102 8411 (Toll-Free) | Mon – Sun: 9 AM – 9 PM | General queries, complaints, support |
| WhatsApp Support | 77958 16968 | Mon – Sun: 9 AM – 9 PM | Chat support, quick queries |
| Red Cable Pro | 1800 202 8888 (Toll-Free) | Mon – Sun: 9 AM – 9 PM | Premium support service |
| Email Support | support.in@oneplus.net | 24/7 | Detailed queries, documentation |
| Official Website | www.oneplus.in/support | 24/7 | Service center locator, FAQs |
OnePlus Exclusive Service Centers (ESC) in Major Cities
OnePlus Exclusive Service Centers offer premium repair services with trained technicians, genuine spare parts, and comfortable waiting areas. Here are the flagship locations:
North India
New Delhi (Saket)
- Address: Shop No. 142, 143 Ground Floor, South Court, Saket, New Delhi – 110017
- Contact: 011-65667708 / 7838003470
- Timings: Mon – Sun, 10:00 AM – 7:00 PM
Delhi (Nehru Place)
- Address: 10A, Devika Tower Upper Ground Floor, Building No. 6, Nehru Place, New Delhi – 110019
- Contact: 011-46818125 / 9716435579
- Timings: Mon – Sat, 10:00 AM – 7:00 PM
- Service Partner: Regenersis
West India
Mumbai (Kurla – Phoenix Paragon Mall)
- Address: Shop No 37, Ground Floor, Lal Bahadur Shastri Marg, Kurla West, Mumbai – 400070
- Contact: 8080055535
- Timings: Mon – Sun, 11:00 AM – 8:00 PM
Pune (Seasons Mall, Magarpatta)
- Address: Shop No F1C, Seasons Mall, Magarpatta, Hadapsar, Pune – 411013
- Contact: 020-60220055 / 8806123852
- Timings: Mon – Sun, 11:00 AM – 8:00 PM
Ahmedabad (Rudra Complex, Ambawadi)
- Address: FF 103-104, Rudra Complex, Opp Chadawad Police Chowki, Ambawadi, Ahmedabad
- Contact: 079-40191313 / 9725777474
- Timings: Mon – Sat, 10:00 AM – 6:00 PM
- Service Partner: Regenersis
South India
Bangalore (Koramangala)
- Address: #59, 1st Floor, 80 Feet Road, Koramangala 4th Block, Opposite Sony Center, Bangalore – 560034
- Contact: 8040944349
- Timings: Mon – Sun, 10:00 AM – 7:00 PM (Noon break: 1:30 PM – 2:00 PM)
Chennai (Egmore – Prince Plaza)
- Address: No 73 (Old No 46), Prince Plaza, 2nd Floor, Shop No 25 & 26, Pantheon Road, Egmore, Chennai – 600008
- Contact: 044-42641673
- Timings: Mon – Sun, 11:00 AM – 8:00 PM
Hyderabad (Banjara Hills – City Center Mall)
- Address: #111, Level 2 (First Floor), City Center Mall, Road No. 10, Banjara Hills, Hyderabad – 500034
- Contact: 040-48503369 / 9160466610
- Timings: Mon – Sat, 11:00 AM – 9:30 PM | Sunday, 11:00 AM – 10:00 PM
For detailed smartphone repair guides and tech support tips, visit TechnoSports.
Authorized Service Partners: Regenersis & B2X
OnePlus has partnered with two major service providers to ensure nationwide coverage:
Regenersis (India) Private Limited
- Presence: 30+ cities across India
- Coverage: Major metros and tier-2 cities
- Services: Smartphone repairs, software updates, warranty claims
B2X Care Solutions
- Presence: 15+ strategic locations
- Coverage: Growing network in emerging cities
- Services: Quick repairs, accessory replacement, diagnostics
Important Note: Both partners are authorized by OnePlus and use only genuine spare parts. However, repairs from unauthorized centers will void your warranty.
Top Service Centers by Region
North Region Highlights
Punjab & Haryana
- Chandigarh: SCO 98-99-100, FF, Sector 17-D | 0172-2713743
- Ludhiana: Khurana Complex, Kochar Market Chowk | 9781997516
- Gurgaon: Opposite Metro Pillar 50-51, MG Road | 0124-4060869
Uttar Pradesh
- Noida (Sector 15): B-1 Basement, Bhagmal Complex | 0120-4571666
- Lucknow (Hazratganj): LG-5, Tej Kumar Plaza | 0522-4060505
Rajasthan
- Jaipur (C-Scheme): Shop 08-09, 3rd Floor, Silver Square Mall, Bhagwan Das Road | 0141-4014220
- Jodhpur: Elite Tech Services, Achaleshwar Complex, Ratanada Road | 9351306464
West Region Highlights
Gujarat
- Surat (Adajan): 101, Man Complex, Anand Mahal Road | 9662515405
- Rajkot (Jagnath Plot): Kaveri Complex, Dr. Yadnik Road | 0281-3014035
- Vadodara: G-1 Chitraksh Complex, Old Padra Road | 9099455122
Goa
- Panaji (Mapusa): Shop No 5, El Capitan Centre | 0832-2262045
Maharashtra Beyond Mumbai
- Nashik: 7 Shantivan Society, College Road | 7757024705
- Nagpur: Available through B2X network
South Region Highlights
Tamil Nadu
- Coimbatore: 899 B, Sathy Road, Gandhipuram | 9944665925
- Madurai: 30, First Floor, Krishnarayar Tank Street | 9003306225
- Vellore: 25C Jeevarathnam Building, Arcot Road | 9894577339
Karnataka Beyond Bangalore
- Mangalore: Hotel Shwetha Building, Valencia Road | 0824-2430005
Kerala
- Kochi (Kadavanthra): Door No 28/3209, Cheruparambath Road | 0484-2311080
- Trivandrum (Vazhuthacaud): TC 44/484, Near Artech Centrix | 9447780020
Andhra Pradesh & Telangana
- Vijayawada: D.No 73-1-8, Patamata Bundar Road | 9966672227
- Hyderabad (Secunderabad): Nandana Vanam Chambers, Park Lane | 040-40048285
East Region Highlights
West Bengal
- Kolkata (Chittaranjan Avenue): 32A Trust House, 1st Floor | 033-40663317
- Kolkata (New Town Rajarhat): DLF Galleria, Shop No 6 | 9874874740
Odisha
- Bhubaneswar (Sahid Nagar): Plot No C-51/52, Market Building | 9437162323
- Timings: Thu – Tue, 10:00 AM – 7:00 PM (Wednesday Closed)
Chhattisgarh
- Raipur (G.E. Road): H/No 54/7, 1st Floor, Mukut Nagar | 7581911340
Assam
- Guwahati (G.S. Road): House No 47, Bora Service By Lane | 8486033436
For city-specific tech news and local service center updates, check TechnoSports.
What Services Are Available at OnePlus Centers?
OnePlus authorized service centers provide comprehensive repair and support services:
✅ Screen Replacement – Cracked or damaged display repairs with genuine AMOLED panels
✅ Battery Replacement – Degraded battery swaps for improved performance
✅ Software Updates – OxygenOS updates, bug fixes, system optimization
✅ Water Damage Repair – Diagnostic and repair for liquid-damaged devices
✅ Camera Issues – Lens replacement, focus problems, camera module repairs
✅ Charging Port Repair – USB-C port cleaning, replacement
✅ Speaker & Microphone – Audio component repairs
✅ Button Replacement – Power button, volume rocker repairs
✅ Warranty Claims – Manufacturing defect resolution
✅ Accessories – Genuine chargers, cables, cases available
OnePlus Service Center Visit: What to Expect
Before Your Visit
- Book an Appointment: Visit OnePlus Service Center Locator to schedule your visit and avoid waiting times
- Backup Your Data: Always backup contacts, photos, and important files before handing over your device
- Carry Documents: Bring your purchase invoice, warranty card, and valid government ID
- Note Your IMEI: Record your device’s IMEI number (dial *#06#) for reference
During Your Visit
- Free Diagnostics: Technicians will examine your device and explain the issue
- Transparent Pricing: You’ll receive a cost estimate before any repairs begin
- Genuine Parts: All replacements use OnePlus-certified components
- Waiting Area: Exclusive Service Centers offer comfortable seating and refreshments
- Repair Time: Simple repairs (screen, battery) typically take 1-3 hours; complex issues may require 2-5 days
Warranty Information
OnePlus devices come with a 1-year manufacturer warranty covering manufacturing defects. However, warranty does not cover:
❌ Physical damage (cracked screens, water damage)
❌ Unauthorized repairs or modifications
❌ Software alterations (custom ROMs, root access)
❌ Counterfeit parts or DOA certificate forgery
Important: Only authorized service centers can process warranty claims. Third-party repairs void your warranty permanently.
For warranty claim guides and consumer rights information, visit TechnoSports.
Alternative Support Options
Remote Support
- OnePlus Care App: Download from Play Store for software troubleshooting and remote assistance
- Screen Sharing: Technicians can guide you through software issues via remote access
Walk-In Service
All service centers accept walk-in customers, though appointments receive priority during peak hours.
Doorstep Service
Select cities offer home pickup and delivery for device repairs (charges may apply).
Tips for Faster Service
💡 Visit During Weekdays: Service centers are less crowded Monday through Thursday
💡 Morning Hours: Arrive at opening time for shorter wait periods
💡 Check Stock: Call ahead to confirm spare part availability for your model
💡 Extended Warranty: Consider OnePlus Extended Warranty plans for coverage beyond 1 year
💡 Red Cable Club: Premium membership offers priority service and exclusive benefits
For smartphone maintenance tips and tech troubleshooting guides, explore TechnoSports.
FAQs
Q1: How can I find the nearest OnePlus service center to my location?
Finding your nearest OnePlus service center is simple. Visit the official OnePlus India website (www.oneplus.in/support/service-center) and use the Service Center Locator tool. Enter your city or PIN code to see all authorized centers near you, complete with addresses, phone numbers, working hours, and Google Maps directions. Alternatively, call the toll-free customer support hotline at 1800 102 8411 (Mon-Sun, 9 AM-9 PM) and representatives will guide you to the nearest center. You can also use WhatsApp support at 77958 16968 for quick location assistance. OnePlus operates 50+ authorized service centers across India through partners Regenersis and B2X, covering major cities like Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune, Kolkata, and many tier-2 cities. Before visiting, it’s recommended to book an appointment online to avoid waiting times, though walk-in customers are also welcomed.
Q2: What documents do I need to carry when visiting a OnePlus service center, and what does the warranty cover?
When visiting any OnePlus service center, you must carry your original purchase invoice (bill), warranty card, and a valid government-issued ID proof (Aadhaar Card, PAN Card, Driving License, or Passport). If claiming warranty service, the purchase invoice is mandatory as proof of purchase date. It’s also advisable to note your device’s IMEI number (dial *#06#) and backup all personal data before submitting your device. OnePlus provides a standard 1-year manufacturer warranty covering manufacturing defects, hardware malfunctions, and component failures that occur under normal usage. However, the warranty explicitly DOES NOT cover physical damage (cracked screens, dents, water/liquid damage), unauthorized repairs/modifications by non-authorized personnel, software issues caused by custom ROMs or rooting, normal wear and tear, lost or stolen devices, or damage from accidents/misuse. Repairs from unauthorized centers will permanently void your warranty. Service centers provide free diagnostics, and warranty repairs (including shipping) are completely free during the coverage period. Always use genuine OnePlus accessories and authorized service partners to maintain warranty validity.
