Empowering Small Businesses through Innovative Technology and Trust Assurance
Meesho, India’s leading e-commerce marketplace, has taken a pioneering step towards creating a secure platform through its revolutionary AI & Data Science Revolution, effectively combating counterfeit listings and fostering trust among its customers. In today’s digital age, e-commerce has become an integral part of our lives, offering convenience and accessibility to a wide range of products. As the e-commerce landscape grows, ensuring the authenticity and trustworthiness of products and sellers has become a paramount concern for consumers and businesses alike.
Project Suraksha: A Proactive Approach to Securing the Marketplace
In a significant move towards enhancing customer trust, Meesho launched ‘Project Suraksha,’ an ambitious undertaking aimed at proactively identifying, blocking, and removing counterfeit and restricted products from its platform. Through the power of advanced technologies such as Artificial Intelligence (AI) and Data Science, It has revolutionized the way it addresses the rising concern of counterfeit products, safeguarding the interests of both sellers and customers.
Impressive Results: Deactivating Millions of Counterfeit and Restricted Listings
Since the inception of ‘Project Suraksha,’ Meesho has achieved remarkable results in its fight against counterfeit products. In just six months, the platform successfully deactivated a staggering 42 lakh counterfeit and infringing product listings and 10 lakh restricted products. These numbers are a testament to Its unwavering commitment to maintaining a secure and trustworthy marketplace for its users.
Meesho’s AI & Data Science Revolution: Transforming E-commerce
At the heart of Meesho’s success in combating counterfeit listings lies its AI & Data Science Revolution. Leveraging cutting-edge tools and technologies, the platform swiftly detects and flags suspicious listings and bad actor seller accounts, ensuring that only legitimate sellers operate on the platform. By incorporating AI into its operations, has successfully identified and blocked over 12,000 bad actor accounts in 2023 alone.
The Suraksha List: An Additional Layer of Security
As part of its comprehensive efforts, Its created the ‘Suraksha List’ comprising approximately 1,800 high-risk brands vulnerable to infringement and counterfeiting. This list serves as an additional layer of security, reinforcing has commitment to maintaining a secure and trustworthy marketplace. Thanks to these initiatives, non-compliant listings have seen a significant 80% reduction since February, now representing a mere 0.1% of platform views.
Empowering Small Businesses: Meesho’s Vision
Meesho’s dedication to empowering small businesses remains unwavering. With a vision to enable 100 million small businesses, including individual entrepreneurs, Its aims to revolutionize internet commerce and support MSMEs in their online transition. Through its AI & Data Science Revolution, Its strives to provide a level playing field for sellers, fostering an environment of trust and authenticity.
The Role of AI in Combating Counterfeits
Sanjeev Barnwal, Founder & CTO at Meesho, highlights the pivotal role of AI in the fight against counterfeits. Its AI-powered system utilizes text-based recognition and image OCR to scan product images and extract text and brand logos for thorough checks. This ensures the identification of infringing and counterfeit products, verifying proof of authorizations, and determining authenticity. The dedicated quality and compliance team at Its proactively cross verifies automated signals, further enhancing the platform’s ability to combat fraudulent practices and build trust with users.
Advanced Tools Driving Meesho’s Success
Meesho’s technology-driven approach relies on a range of advanced tools to combat counterfeit products and maintain a trustworthy marketplace:
- Image OCR (Optical Character Recognition): This tool, introduced in May 2023, scans product images to extract text and brand logos for thorough checks, aiding in identifying infringing and counterfeit products.
- Image Match: Launched at the beginning of this year, Image Match plays a pivotal role in tackling counterfeit products by matching product images against curated images from brands and historical data from previous deactivations.
- Logo Detection: Trained for leading brands on the platform, the logo detection tool identifies whether a brand’s logo is legitimate or fraudulent, ensuring customers receive authentic goods from beloved brands.
- Fuzzy RegEx (Regular Expression) Matching: Broadening the search, this tool matches existing text to alternative keyword matches, effectively plugging loopholes and fixing gaps in brand name recognition.
- Nearest Neighbour Search: Recently launched, this tool operates similarly to the ‘Image Match’ function, identifying the closest match to a particular product/brand and vetting new listings against the original brand images.
Meesho’s AI & Data Science Revolution is a landmark achievement in the realm of e-commerce. Through the adoption of cutting-edge technologies and proactive measures, Meesho has successfully tackled counterfeit listings and restricted products, solidifying its position as a trusted leader in the Indian e-commerce landscape. Empowering small businesses, fostering customer trust, and promoting authentic products remain at the core of Meesho’s mission. As we look towards the future, Meesho’s commitment to providing a safe and trustworthy online shopping experience continues to inspire confidence and reliability in the world of e-commerce.9
