Indian Railways Launches RailOne App: All-in-One Travel Solution

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Railway Minister Ashwini Vaishnaw has unveiled RailOne, Indian Railways’ revolutionary mobile app that consolidates five separate railway services into a single platform. Developed by the Centre for Railway Information Systems (CRIS), this free app promises to transform train travel experiences across India.

RailOne

RailOne App Features Breakdown

ServicePrevious AppRailOne FeaturesBenefits
Ticket BookingIRCTC Rail ConnectReserved/unreserved ticketsOne-stop booking
Train TrackingNTESReal-time updatesLive status monitoring
Food OrderingFood on TrackPartner vendor integrationSeamless meal delivery
Customer SupportRail MadadComplaint managementDirect issue resolution
Local TicketsUTS MobilePlatform passes, local travelComplete ticket solutions

Unified Platform Advantages

RailOne eliminates the hassle of managing multiple railway apps by integrating key services from IRCTC Rail Connect, UTS Mobile, NTES, Rail Madad, and Food on Track. The app’s “Plan My Journey” tool streamlines ticket booking for reserved tickets, open-window passes, and platform saves.

Available free on both Android and iOS, RailOne supports multiple Indian languages, making train travel accessible to passengers from different states.

Railone 2

Smart Travel Features

Key functionalities include:

  • Live Train Tracking: Real-time arrival updates and platform changes
  • Coach Position Finder: Exact boarding location guidance
  • R-Wallet Integration: Secure biometric payments and mPIN support
  • PNR Status Checking: Instant reservation confirmations
  • Refund Management: Direct cancellation and refund processing

Enhanced User Experience

Single Sign-On (SSO) functionality means one username and password works across all integrated railway services, reducing login complexity. Biometric authentication and mPIN options provide quick, secure access for frequent travelers.

The app addresses common pain points like switching between multiple platforms, forgotten credentials, and fragmented railway services that previously frustrated millions of daily train passengers.

For comprehensive travel technology updates, check our latest mobility solutions.

Railone 3

Digital India Railways Initiative

RailOne represents Indian Railways‘ commitment to digital transformation, streamlining passenger services through technology integration. This unified approach could set new standards for transportation apps globally.

With food ordering, complaint tracking, and comprehensive ticket management, RailOne positions Indian Railways as a tech-forward transportation provider serving over 23 million daily passengers.

FAQs

Is RailOne app free to download and use?

Yes, RailOne is completely free and available on both Android and iOS platforms.

Can I book both reserved and unreserved tickets through RailOne?

Yes, RailOne supports booking of reserved tickets, unreserved tickets, platform passes, and local travel options.

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