TeamViewer unveiled its dedicated Global MSP Partner Program on September 24, 2025, designed to accelerate growth for managed service providers (MSPs) worldwide. The program features a tiered structure supporting MSPs from emerging providers to enterprise-level organizations, with founding members including Unisys and CyberPlus.
Table of Contents
MSP Partner Program: Core Benefits
| Feature | Benefit | Impact |
|---|---|---|
| Tensor Platform | Multi-tenant enterprise connectivity | Scalable IT management |
| Tiered Structure | Growth-aligned progression | Reduced entry barriers |
| Comprehensive Price Book | Predictable revenue planning | Commercial transparency |
| MSP Growth Index | Maturity assessment tool | Personalized development roadmap |
| Advisory Council | MSP-driven program evolution | Partner-centric improvements |
Addressing MSP Market Challenges
The program tackles key challenges facing modern MSPs: competitive differentiation, scalable growth models, and service innovation barriers. By providing access to Tensor, TeamViewer’s purpose-built multi-tenant platform, MSPs can manage distributed IT environments more efficiently while delivering high-value digital workplace services.
Greg Gyves, Global MSP Director at TeamViewer, emphasized their commitment: “This program is a direct investment in their success, and in a new way of partnering that puts their service offering, scale, and ability to deliver at the forefront.”
Strategic Partnership Value
Unisys and CyberPlus represent the program’s founding members, validating its enterprise readiness. Patrycja Sobera from Unisys highlighted how the program “empowers managed service providers to innovate and scale with confidence,” while CyberPlus’s Mark Oakton emphasized cybersecurity integration with AI, AR, and remote monitoring capabilities.
Growth Assessment Innovation
The MSP Growth Index represents a unique industry approach, providing maturity benchmarking for digital workplace service delivery. Partners receive personalized executive reports with actionable insights, market comparisons, and improvement roadmaps—transforming MSPs from service providers into strategic advisors.
This assessment-driven approach reflects TeamViewer‘s broader digital transformation strategy, supporting organizations managing hybrid workforces and complex IT landscapes.
Market Timing and Opportunity
With global digital transformation accelerating and skilled labor shortages increasing, MSPs face unprecedented demand for remote access, endpoint management, and augmented reality-powered workflows. TeamViewer’s €671 million revenue in 2024 demonstrates market strength, while their 660,000+ customer base provides MSPs with proven technology foundations.
For IT service providers exploring managed service transitions, this program offers structured pathways to commercial and operational success in competitive markets.
The initiative positions TeamViewer as more than a remote access provider—evolving into a comprehensive digital workplace platform supporting AI integration, industrial device management, and frontline worker empowerment.
FAQs
Who can join TeamViewer’s MSP Partner Program?
The program supports MSPs at any size or maturity stage, from emerging providers to enterprise-level organizations.
What is the MSP Growth Index and how does it help partners?
It’s a maturity assessment tool providing personalized reports with market comparisons and development roadmaps for MSPs.
