During the pandemic many companies have started using artificial intelligence and cloud based services to give people a satisfaction of personal conversation, solving their issues. Conversational AI allow companies to give their users a feel personalized conversation leading to optimisation of communication across industries.
According to Markets and Markets, the global conversational AI market is expected to be worth $18.4 billion by 2026 from $6.8 billion in 2021, growing at a CAGR of 21.8 percent between 2021 and 2026. The market is constantly growing and evolving and is currently dominated by Big Data and Natural Language Processing (NLP).
Here are few startups that are using conversational AI with full potential: –
Gupshup
Founded by IIT-Bombay alumni Beerud Sheth, smart messaging platform Gupshup is headquartered in the Silicon Valley, with a presence in India. It enables customer engagement through conversational messaging. According to its website, Gupshup powers over six billion messages per month. The conversational messaging startup entered the unicorn club in April last year. It is backed by marquee investors including Tiger Global, Think Investments, Harbor Spring Capital, Fidelity, and Malabar Investments, among others.
VDO.AI
VDO.AI founded in 2017, is a global advertising technology innovator, providing brands with intelligent high-impact solutions that win the war for consumer attention. Their solutions offer unparalleled monetization management solutions across CTV & OTT apps. They provide one-stop answers to drive the right outcomes for brands by combining creativity, reach, and targeting across devices. At VDO.AI, they think innovatively. They are diverse and celebrate each other’s achievements and knowledge. They believe that equality in the workplace drives progress and works as a catalyst to holistic growth. They are enabling meaningful connections between brand and users.
Qure.ai
Qure.ai was founded in the year 2016. This AI start-up aims to make health care more affordable and accessible with the use of artificial intelligence or AI. It is one of those artificial intelligence start-ups in India, that uses machine learning to build programs that aids in detecting illness patterns from medical photos. Qure.ai has successfully delivered code with any X-ray, CT scan, or MRI machine. It is one of the top AI start-ups in India, with a bright future ahead.
Uniophore
Uniphore, a conversational automation platform that are evolving conversations with the trifecta of voice AI, computer vision, and tonal emotion. With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet. A natural conversation. No frustration, just true understanding – including emotion and intent in real-time.
