New Delhi; December 2020: BattRE, a tech-driven start-up & Europ Assistance, a wholly-owned subsidiary of the Generali Group announced that the company has launched nationwide road assistance for the entire range of BattRE Electric Vehicles. Through Europ Assistance, one of the largest insurance companies in the world and the 2nd largest in Europe nationwide roadside assistance will be available to new owners of BattRE electric vehicles.
This will allow EV customers to be assured that they will have the support they need, around the clock. This facility will be offered on all new EV scooters. The customers in India will be provided at the tap of a button support in case of breakdown of an electric vehicle, delivering at the doorstep of the dealers, giving information on pickup and drop, live tracking, online billing and constant notifications on the status of vehicle service including digital payment.
Commenting on their association, Pankaj Sharma, Co-Founder of BattRE says, “We are pleased to team up with Europ Assistance for our entire range of Electric vehicles. As we aim to expand to other cities, BattRE would like to extend 24×7 support around the clock to our customers.” He further added that our ambition has always been to provide an outstanding level of service so that every customer is taken care while buying as well as on the road.
EAI has expanded over the years and provides services across different business verticals including Home Care, Personal Assistance and related services in addition to above. EAI with its local and global experience is now providing uninterrupted services 24 hours and 365 days a year to 50+ clients into Auto, Insurance and other segments.
About BattRE Electric Mobility
BattRE Electric Mobility Pvt Ltd, or simply known as BattRE is a technology-driven startup founded in 2017 and headquartered in Jaipur which provides innovative solutions to tackle the issues raised by carbon footprints, noise pollution, and the hassle of traffic through e-bicycles and e-scooters. BattRE is now being incubated with Sangam Ventures (NitiAayog), an investor specializing in clean technology investments. BattRE was founded in 2017 by Nishchal Chaudhary, former Airtel executive.
About Generali/ Europ Assistance:
Europ Assistance is a wholly-owned subsidiary of the Generali Group – one of the largest insurance companies in the world and the 2nd largest in Europe. Europ Assistance watches out for more than 300 million people around the world. With 8,200 staff and 44 companies and branches in 33 countries taking action in the field, the Group has developed an international, on-the-spot system to enact its innovative, everyday vision of its Care Services, supported by a close-knit network of 425,000 partners. Europ Assistance India Private Limited (‘EAI’) is a subsidiary of Europ Assistance Holding S.A which, inter alia, carries on the business of providing 24-hour Assistance Services related to Auto, Travel, Medical emergency, Concierge and other services along with the Europ Assistance network of group companies, affiliates and agents.