Due to the nationwide lockdown in several countries, OnePlus has also taken a few decisions on extending their Warranty, Replacement, and Return period. This step is also taken by Realme a few days back in India. As India is in total lockdown till 14th April, so honouring this decision of PM Narendra Modi these brands have also responded in their own way to support their valuable customers.
This is what OnePlus Support has to say,
“To meet some of the most urgent needs of our customers, we’ve come up with the following plans for all regions, effective immediately:
- Extending everyone’s warranty to May 31 if yours expires between March 1 and May 30.
- Extending our return and replacement period from 15 to 30 days.
- Providing free two-way shipping for all returns, replacements, and repairs.“
OnePlus Support also adds ” we are also working on a back-up device program that will allow you to stay connected with your loved ones if your phone is out for repair. Initially, the back-up device program will be in the pilot stage available for Europe and North America with limited stock, however, we will do our best to support you.”
The Indian government recently announced a nationwide lockdown for 21 days to curb the spread of Novel Coronavirus in the country from 25th March till 14th April. Due to this, miscellaneous services in India came to a halt. So far OnePlus and Realme have taken such initiative. Realme has also postponed its launches and also closed its manufacturing plants.