Keeping in mind the safety of everyone and honoring the decision of total lockdown by our honorable Prime Minister for breaking the chain of the deadly Coronavirus. The company has also mentioned the variation of its purchase duration and the expiry duration withing which customers will be able to access this extended warranty and replacement policy.
The company recently announced the suspension of the launch of the upcoming Realme devices due to the lockdown across India till April 14.
Warranty: Those who have purchased their products with the warranty period expiring between 20th March and 30th April 2020 are eligible for getting the extended warranty period till 31st May.
Replacement: Those who have or will purchase any Realme product between 15th March and 30th April are and will be eligible for an extended replacement period to 30 days.
The Indian government recently announced a nationwide lockdown for 21 days to curb the spread of Novel Coronavirus in the country. Due to this, miscellaneous services in India came to a halt. Similarly, Realme also declared a temporary shutdown of their manufacturing plants in the country for the “safety of its workforce.” The company has suspended the launch of its Realme Narzo-series until further notice.
Meanwhile, to check the warranty status of the product, users can visit Realme’s official website. For further information, users can either call the Realme helpline numbers or use the chat support option, also available on the website.